Talking to AI: Prompting CoPilot and ChatGPT

Everyone talks about AI like it's obvious. Like you're supposed to already know what to type, what to ask, what to expect back.

Lori Byland didn't. 

She sat through webinar after webinar, each one promising to finally make AI make sense. She walked away from every single one more confused than when she started, still unsure how to actually talk to it, let alone use it well.

So she found her own way in. Not from a textbook. From one speaker who said one thing that finally made it click, a simple reframe that turned AI from an intimidating black box into something she could actually have a conversation with.

In this session, Lori is handing that framework directly to you.

No jargon. No assumed expertise. Just a clear, honest starting point: what AI actually is, why it matters for admins specifically, and the exact method that took her from stuck to confident. You'll learn how to build prompts that actually work, and you'll probably understand, for the first time, why some of your earlier attempts didn't.

We'll practice live. You'll leave with something you can use the moment this session ends, not a set of notes you'll never reopen.

Because the goal was never to make you an AI expert overnight.

It was to make sure you never sit through a webinar like that again.

Next month, Part 2 goes further, applying AI directly to your work as an admin, and building on the confidence you started here.

This session covers the free versions of ChatGPT and Microsoft 365 Copilot, though everything you learn will translate to whatever AI tool you use next.