Allison Miller is Chief of Staff at Access Healthcare in Dallas, Texas, and the winner of the 2016 Colleen Barrett Award for Administrative Excellence in DFW. Allison is one of those people that whenever I’m with her, I inevitably end up wishing I was recording our conversation because she drops so many “matter of fact” yet enormous gems of wisdom accumulated during her “take no prisoners” approach to her role as an Administrator. Allison is straight-talking, clear thinking, courageous, and one of the most gifted communicators I’ve had the pleasure of, well, communicating with and I’m excited to share her with you.

This interview marks our first Backbone Live Blog which is a no-frills interview on Zoom which gets to the heart of the matter – or several, very quickly. I hope you enjoy!


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The Backbone Blog is all about the modern Admin. Created by the Admin Awards, Backbone is all about leveling up and inspiring Admins to do their very best work. It’s also about overcoming outdated stereo-types about the profession and those that serve in it. We work hard to tell the stories of innovators, change agents, thought leaders and pioneers who area making a phenomenal impact to their organizations and profession and inspire others in the process. We believe the best ideas and insights come from Administrative Professionals themselves, so that’s what you’ll find here.

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