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Lisa Habig is Senior Executive Assistant to the CEO of PTC, Inc., where she has garnered a reputation as a truly exceptional and trusted partner. She is known for being tough, smart, hard-working, positive, and committed to excellence, and a confident self-starter who proactively addresses day-to-day challenges and opportunities. Through her own initiative, Lisa pulled together all of PTC’s Executive Assistants into an EA Forum where they meet periodically to collaboratively discuss and align around best practices and company-wide standards for the profession. After seeing her exceptional skills as a manager, PTC changed reporting structures so that all EAs now report to Lisa. Though she often has many balls in the air at once, she never drops any, always maintaining her impeccable work standards. Lisa has become a powerful force at PTC in just a few short years, emerging as a respected member of the executive leadership team whose leadership qualities distinguish her as an invaluable colleague.

Kelley Duchesne is Senior Office Manager at Massachusetts Technology, where she accomplishes so much more than any title could imply — it’s no exaggeration to say that she is the company’s heart and soul. Kelley selflessly intends for her work to be seamless and even invisible, and she always asks team members what more she can do to better help and support them. During the past year, these efforts have been more impactful than ever — when MassTLC faced a steep drop in revenue due to the pandemic, Kelley immediately began investigating the company’s eligibility for PPP funding, and despite an initial rejection, continued exploring possibilities until she secured funds. During social-distancing protocols, she went the extra mile — literally — to drive documents to the CEO for signature in his driveway. Considering Kelley stops at nothing to support the MassTLC team, it’s no wonder her colleagues describe her as “the best coworker, bar none,” “the core of the team,” “stellar,” “unwavering,” and “awe-inspiring.”

Tara Sims is Manager of Administrative Services at Comcast, where she has mitigated functional challenges for efficiency that have supported better work-life balance for her peers — a move that has been paramount in a time when workplace turnover is running high. She always advocates for the betterment of the team and the organization at large, even taking training materials and retooling them to create simplified standardized operating procedures that all administrative staff can follow as a guide. While not a mandated part of her duties, Tara’s leadership in this area is impeccable. She manages workflows for optimal output and devises one-on-one sessions with employees who need incremental support. Though she expertly fulfills her job description, she never lets her work investment rest there. Tara is a model employee who consistently looks for ways to improve her own skill sets and then passes that knowledge on to others. She truly makes the impossible possible at Comcast.

Liz Rafferty is Office Manager and Executive Assistant at AboveBoard, where she has become known as “competence personified” — but her real gift is in building relationships. Not only has she been by her leader’s side for more than 20 years (and at four different companies), but Liz has a way of charming everyone — from CEOs and directors to engineers and cleaning staff — with her warm professionalism and contagious laugh. People are not only delighted to work with Liz but go above and beyond to meet her high standards. She interacts with each company board member differently based on their preferences, and they and other senior leaders have written dozens of notes over the years about how great Liz is. She also helps to coach new executives, teaching them how to operate at her expert level. Liz is a sounding board and true partner to her CEO, and always maintains an even keel and a offers a broad perspective.

Monica Demar is Executive Administrative Assistant at Medical City Fort Worth, where she consistently shows an intense desire to learn and do more. Monica’s personal and professional resilience is unparalleled and on display daily as she constantly takes on new and challenging opportunities to grow her administrative skills. She gracefully handles situations that often fall outside her job description, and everyone from staff and patients to families and vendors rely on her because of her friendly, open-door policy. When the Chief Nursing Officer asked her to get the dwindling volunteer program back on track, Monica accepted the challenge, and within several weeks the program was once again thriving. She also spearheads the hospital’s community service projects, including one in which a tree is planted to honor patients who lost their lives to COVID — an initiative that garnered Medical City Fort Worth positive media attention. Regardless of the task, Monica is detail oriented, resourceful, devoted, and respectful — the kind of employee who makes her bosses shine.

Chasity Champion is Confidential Assistant to the President at MasterMinds Leadership, where she repeatedly proves her value as a strategic partner by bolstering the success of her leaders and clients. Over the past 18 months, Chasity leveraged her previous experience in remote work to support the entire company and its clients — in one case, she walked a VP through every aspect of Zoom so that he could feel comfortable and confident in his first online training session. She also has demonstrated her commitment to helping EAs grow in their roles, even designing a 90-day program to build stronger communication between executives and their assistants. Additionally, she improved the Quarterly Business Review process by building templates for agendas and PowerPoints to share with MasterMinds’ clients and creating videos to share with EAs so they would know exactly how to prompt and prepare the QBR participants. Chasity’s thought leadership has won her the respect of every client the company serves — she’s truly a standout on any team.